Terms & Conditions

Last updated: October 2026

These Terms & Conditions apply to your use of sweetface.pk and to all orders placed with Sweetface. By using the website or placing an order, you agree to these terms.

Products

  • Sweetface sells makeup and beauty products, including face, lips, eyes, nails, makeup accessories and personal care.
  • Product colours and shades may look slightly different in person because of lighting, screen settings and skin tone.
  • Please read the product description and ingredients and do a patch test before use, especially if you have sensitive skin or allergies.
  • Product availability may change without notice.

Orders

  • All orders are subject to confirmation by phone call or WhatsApp.
  • We may cancel an order because of stock unavailability, pricing or listing errors, incomplete address details or suspected fraud.
  • We may limit quantities or decline bulk and resale orders.

Prices and Payment

  • All prices are in Pakistani Rupees (PKR) and may change without notice.
  • A flat delivery charge of Rs. 200 applies to orders below Rs. 2,990, anywhere in Pakistan. Orders of Rs. 2,990 or more get FREE delivery.
  • Cash on Delivery is available across Pakistan. Some orders or areas may require a small advance payment.

Shipping, Returns and Privacy

Delivery is covered in our Shipping & Delivery Policy, returns and refunds in our Return, Exchange & Refund Policy, and use of your personal information in our Privacy Policy.

Product Use and Liability

Cosmetics should be used as directed. Sweetface is not responsible for reactions caused by misuse, allergies or ignoring usage directions. Our total liability for any order is limited to the amount you paid for the product.

Intellectual Property

All website content, including photos, videos, text and logos, belongs to Sweetface and may not be copied or reused without our written permission.

Governing Law

These terms are governed by the laws of Pakistan.

Changes to These Terms

We may update these terms at any time. Changes take effect as soon as they are posted on this page.

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